Complex Care

Complex care is residential care (or long-term care) which can have two options depending on a person’s circumstances and needs. The monthly fee for care can either be partially funded by the Fraser Health Authority and partially funded by the resident (via a per diem which is based on their annual income) or it can be wholly funded by the individual.

To be eligible for subsidized residential care, a person must:

• Have a health care need that has been assessed by Fraser Health professional staff as requiring 24-hour residential care
• Be over 19 years of age
• Be a Canadian citizen, or a permanent resident who meets BC’s residency requirements
• Agree to the assessment process, which includes releasing financial information
• And have tried all of the avenues available for receiving care at home.

Private Pay accommodations are available where rooms and services are paid privately by the resident and not funded by the health authority. Depending on individual circumstances, private pay residential care may be the right option for either temporary or permanent care. An assessment by Fraser Health staff is not needed for admission to our private pay suites.

Complex Care used to be referred to as Intermediate or Extended Care.

Dementia Care

Laurel Place has designed the entire building to provide a safe environment for our seniors. All external doors have key pad codes to ensure that people at risk for wandering remain safe. A specialized neigbourhood, Colingdale, is designed as a Special Care Unit for those people who meet the Fraser Health Authority criteria for admission to this type of service.

Access criteria includes:

• Behaviours demonstrating an obliviousness to the needs and safety of self or others;
• Behaviours that are physically abusive;
• Behaviours of verbal aggression;
• Behaviours of persistent elopement attempts;
• Behaviours of socially inappropriateness; and
• Behaviours demonstrating repetitive locomotion/vocalization.

Residents whose care needs no longer require a Special Care Unit may be moved to other neighbourhoods if accommodation is available.

Convalescent Care

Laurel Place provides Restorative and Reactivation care and services to those acute care patients from Surrey Memorial Hospital who are clinically stable, no longer meet acute care criteria, have a defined and stable treatment plan, but who require clinical and medical services to transition from acute care to home. The goal of the program is to provide services which will allow the person to return “home” within 4 to 16 weeks of admission to Laurel Place.

The therapy is directed by a qualified physiotherapist. Occupational therapy is consulted with as required to determine the need for assistive devices.

Bariatric Care

Laurel Place has designed two specialized accommodations for people who meet the criteria for bariatric care. The bariatric suites are equipped with in-suite showers, ceiling lifts and specialized beds. Residents who no longer meet the criteria for a bariatric room may be transferred to another room.

Lounges

Each neighbourhood at Laurel Place has a lounge located adjacent to the care station and also another “sitting area” by the main elevators or by the external windows for enjoying a quiet conversation with friends. Some small group activities are held in these lounges. Televisions or DVD players are also located in some home areas.

Care Stations

Laurel Place has eight care stations that give the nurses a place to write in your health record or call your doctor. Please do not use the phones in the care stations as they are intended for business use only. Medications are stored in small rooms located by the care station. All medication at Laurel Place is dispensed by Rexall Pharmacy. If you have any questions about your medications please ask your nurse or doctor.

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